If you cant hear through the headset andor the mic does not appear to work follow the directions below to resolve this issue.

Webex recorded meeting no sound. Only the host or a cohost if the host isnt present can record a meeting. To share video with sound in Webex on the web app follow the steps below. This is a separate setting than any mute setting within the meeting window itself.

If no sound is heard contact your IT department or system vendor for further assistance. Make sure the proper Speaker is selected. Choose the right player for your recording.

This is the only way I was able to get it to work. WBX48625 - No Sound when Playing Back a Network-Based Recording NBR. I then Dialed in with phone only account and Was now able to record the audio from the dial in lines.

Click and drag the volume slider up or down slightly and release the mouse to verify sound is working on your computer. If youve connected to audio using a different option youll see a warning but will still be able to record without sound. Stop Recording WebEx Meetings with Audio.

While on a conference select the Audio menu then select Speaker Microphone and Camera. To include audio in your recording you must select the Call Using Computer audio option. If there is no audio you might did not click on the microphone when the meeting is going on as for no video output that is really hard to say.

When the WebEx meeting is over you can either press Hotkeys or click on Stop icon on the recording panel to stop recording. You can do this by clicking on the invite. On the recording panel you can pause stop and continue to record WebEx meetings and adjust system sound volume and microphone sound volume by.