If you start the call from a group chat you will be asked to confirm that you want to call everyone in the group.

Group audio call on teams. Press Enter to start the call. Agents will see the resource account name when they receive an incoming call. Type a name for the call queue.

If youre not currently in a chat with the person you want to call you can start a new call from a command. Under Add people add the people you want in your call group. In a test call youll see how your mic speaker and camera are working.

How to Start a Conference Call on Microsoft Teams. Then choose Settings Calls. Once you select the group you can see the video audio call and screen share icons.

Click Add accounts search for the resource account that you want to use with this call queue click Add and then click Add. If you dont already have a group create one by clicking New group 3. Entries for the calls will appear in your chat though.

To set up a call queue in the Teams admin center expand Voice click Call queues and then click Add. Under Call answering rules choose Forward my calls. And as there is no defined compatibility that may or may not work depending on the associated programs on that computer.

The instructions in Microsoft Support are very straightforward. The call sharing and group call pickup features of Microsoft Teams let users share their incoming calls with colleagues so that the colleagues can answer calls that occur while the user is unavailable. You need to add people from your organization.