A phone call to the 1-866 number according to Krebs mimicked the Apple support call center along with an automated welcome and estimated wait times.

Does apple support ever call you at home. It is important to know that unlike your bank which may call to warn you about suspicious activity on your bank account or credit card companies like Apple Microsoft and Google simply never. This was due to sophisticated spoofed support calls coming in droves that had the goal of obtaining access to users Apple iCloud accounts. The fraud was so elaborate tricks like the inclusion.

I just received a call from a man who said he was with Apple and he was calling about a Microsoft windows app. Does Apple ever call you to tell you that you have malicious software on your computer. First of all they have no way of knowing whether your computer is infected or not.

In the event of a breach they might contact me directly through email and ask me to. An Apple automated call would be much higher quality and probably use a real person or at worst a Siri analog. Apple Cash and person to person payments.

Criminals responsible for these phishing scams often make more than one call. All you have to do is remember that neither Microsoft nor Apple will EVER call you on the phone to let you know that your computer is infected with a virus that it needs to have its IP address changed or for any other reason. Youll answer questions about our products and services enriching customers lives by helping them access the wonder theyve come to expect from Apple.

Accessibility and assistive technology. Westby for her part contacted the. Apple doesnt have that number anywhere in its system.

From your own home youll be their human connection to Apple. App Store iTunes Store and Apple Books billing and help. An At Home Advisor is part of AppleCare which is Apples very own customer service department.