Gather your account information and be ready to provide it to.

Cancel fios internet. Steps to cancel verizon fios. They are available monday to friday from 8 a.m. After you do that, you’ll see your verizon fios service.

On average, you can expect an average wait time of 15. Internet, tv and landline services are always in flux. To cancel fios internet you’re going to have to call verizon fios reteniton department with your account information, be ready to be firm in your request, and be able to convince the.

Here’s what you need to know: Whether it’s the sudden rise in prices or a change in the quality of service, there may be many reasons why you would want to cancel. That is only $12.50 a month spread out over the 2 year contract.

Remember to have your account information. With the new mix and match option that fios offered, they seem to be a lot more flexible now. After you get past the automated voice, someone would pick up the call from the customer service department.

Manage to direct over customer retention department. Tell the customer service personnel that you want to cancel your fios. Because you must always speak with a customer service representative to complete your account cancellation, calling verizon.

(9,208 views) i recently scheduled fios internet to be installed at my apartment but then decided to cancel it (prior to verizon sending me any equipment). Total verizon fios price = $45 a month + $150 up front. Find your most recent fios statement.