Solution Make sure that the port number and transport type match the corresponding settings on your CUCM servers.

Why my webex no sound. If you cant hear through the headset andor the mic does not appear to work follow the directions below to resolve this issue. When you join the session the. Click on the three-dot menu icon and select Show device settings.

I must use Webex Training because I need access to breakout rooms so using Webex Meetings isnt an. Click and drag the volume slider up or down slightly and release the mouse to verify sound is working on your computer. How to Troubleshoot WebEx Audio.

I previously downloaded another webex recording and it worked fine so I have no idea why it is not working this time. Find the Sound settings Make sure your headphones or whatever device you are using is default. You will have the option to call in using a phone or through your computer using a head set.

Review the independent audio settings for the media being shared. Except for during a 4 minute video I had no sound from the speakers. Hover your mouse over the Exclamation Mark and you will see an indicator on whether your speakers or microphone are muted.

Troubleshooting for WebEx Recorder. I have downloaded a webex recording it downloaded fine but there is not sound I have checked my laptop playback device recording devices and sound it all works fine. Box will automatically open.

Click on the appropriate icon and then Set Default. Check Audio Source in Webex. All apps on your computer need permission to access the microphone.