Top ten reactions when your laptop freezes:

What to do when your computer freezes and wont turn off. If it still freezes and won’t turn off, you can contact dell support or microsoft. Uncheck “ turn on fast startup.”. Click “ choose what the power buttons do ” on the sidebar.

If windows doesn't recover (or it starts freezing again after it recovers), it's time to break out old faithful: Click “ change settings that are currently unavailable.”. More often than not, the reason that a computer freezes is due to a crashed program.

Press the power button to turn your device back on. This action rarely works, but give it a shot anyway. Take it back to costco 8.

If these don’t work, you can try taking it to a dell service center. Strike this combo on your keyboard and choose the. Type netsh winsock reset and click enter key 3.

Then, check the monitor's brightness and contrast. You can consider upgrading your ram or reinstalling the operating system to solve this issue. Right click on command prompt and run as administrator 2.

Locate your computer’s power button,. Make sure you save and close all your documents. Kill programs in task manager.