If it is grayed out it means the email is either in Rich Text or Plain Text format.
What is email format html or text. If you need advanced functionality with flexible styling options or you want to use a fancy email signature use the HTML format. This doesnt necessarily mean the e-mail address exists but it is at least formatted correctly. You can use RTF when you send messages inside an organization that uses Microsoft Exchange but we recommend that you use the HTML format.
Microsoft Exchange Client versions 40 and 50. The best email format to use depends on your situation. Groups to administer their mailing lists and deliver their email newsletters since these free services usually dont support HTML.
I also remembered that my companies signature software applies a slightly different signature for Rich Text emails than it does for HTML. Its the way web pages and email templates are coded so that text is formatted and images are added. Today well explain the difference between HTML Rich Text and Plain Text email formats and which one you should use.
How does this affect your campaign. HTML stands for HyperText Markup Language. If this option is available it means its an HTML formatted email.
HTML email is the use of a subset of HTML to provide formatting and semantic markup capabilities in email that are not available with plain text. In fact when you send an RTF message to someone outside your. Select Mail in the left pane.
If youre only looking for adjustable text options such as italics or bolding use the Rich Text format. All versions of Outlook. Plain Text is regular text with no formatting options such as bold italics underlines or special layout options.