The video call issue is basically due to connectivity problems between the servers of Snapchat and the application.

Snapchat group video call not working. During a video call you can turn off the video feed from your end by tapping the video camera icon highlighted in green you can turn it back on by tapping the same icon. Being a web-based service some of these issues are caused by connectivity problems between the Snapchat app and the Snapchat servers. You may also need to provide your email address depending on the question you have.

So for best results try to choose Wi-Fi rather than cellular data. Restart your video call software after installing Snap Camera If the video calling software that youre using isnt able to detect Snap Camera as the input you should restart it and try again. Here are some tips to improve your video call experience using Snapchat.

How To Enable Do Not Disturb On Snapchat. If you are unable to use Snapchat filters then make sure to enable them in the Settings Manage and turning the filters slider on. First step to find out why is Snaphat not working.

To make sure Snap Camera works you should not only close the video call application but also exit it as many video calling software tend to stay open in the background. Head on to Snapchat Support and run the online troubleshooter. To solve this go to your mobile settings then go to the storage options and proceed to delete completely your cache.

The internet connection speed has an impact on the quality of your Snapchat video call. Due to this problem you cannot call your friends through Snapchat and this could be very frustrating for some users. Simply tap on your profile icon in the upper right-hand corner then tap the settings cog in the upper.

By visiting the Settings within the app you can report an issue directly to Snapchat. Sometimes the issue can be very specific such as the video call is not working while snaps are working fine. If Snapchat is up and it still isnt working for you close the app and reopen it.