Download the template letter.
Sample letter to airline for refund due to covid-19. By filling up this form you are requesting a refund for all passengers in the booking. Requesting a refund of my payment. Millions of Spirit Airlines customers have been denied a refund for flights that have been canceled due to the COVID-19 pandemic.
During the COVID-19 pandemic some people are unable to travel on the scheduled date as some countries have completely locked down their entry and exit points. What to do if your flight is canceled due to COVID-19. If your flight was cancelled because of COVID-19 you may get a refund from the airline.
The ACCC has issued advice for consumers and businesses on their rights and obligations if events flights or travel services are cancelled due to the coronavirus pandemic COVID-19 or if people wish to cancel their travel plans. Youll need to know the distance of your flight in order to make your claim. Some people also make decisions not to travel because of safety concerns.
But I waited because I preferred a refund for the 50 one-way basic economy ticket and wanted a firsthand look at the refund process. Then let the airline know that you do not agree with this. You might just find that after all this COVID-19 craziness is over you can travel somewhere a little more lavish for a more affordable price.
If the airline canceled your flight because of coronavirus they must offer you one of two things. A 28-page complaint was filed in Massachusetts and it states that instead of a refund customers were offered a full value of their. If you are unable to travel due to Covid-19-related border closures or because you test positive for Covid-19 please choose Other.
Now keep in mind that if the airline offers you an alternative flight you do NOT have to accept it. And others are offering refunds in the form of a credit you can use on future. If events flights or other travel services such as cruises are cancelled the ACCC expects refunds or other remedy such as a credit note or voucher will be offered in most circumstances.