Have had awful experiences with LaserShip so when I discovered REI had used LaserShip to send my Christmas purchase I could tell it had been on the Lasership delivery truck for two weeks I called REI customer service.

Rei used gear customer service. REI is a specialty outdoor retailer headquartered near Seattle. If a customer buys something shes not satisfied with theres a 30-day return policy. The nations largest consumer co-op REI is a growing community of more than 19 million members who expect and love the best quality gear inspiring expert classes and trips and outstanding customer service.

Vikram - Im glad to see REI embracing used gear sales and am hopeful this takes off and helps to curb the amount of new gear that is manufactured and sold each year. Need Help Customer Service couldnt do much. Lifetime membership is just 20.

2 weeks before Christmas. This website contains affiliate links which means The Trek may receive a percentage of any product or service you purchase using the links in the articles or advertisements. ABSOLUTELY DO NOT BUY.

For advice you can trust on products orders and more contact the REI customer service team via email live chat toll-free phone number or browse through their help center to find answers. They contacted LaserShip within an hour and my torn opened yet undamaged gift was delivered 4 days later. Everything from cycling to camp and climbing gear.

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They contacted LaserShip within an hour and my torn opened yet undamaged gift was delivered 4 days later. Shop REIs used gear and find out more about this awesome program here. Featured image via Maggie Slepian.