This is a known bug and fairly simple to fix.

How to fix a chromebook screen that is black. Fix it at your own risk. This help content & information general help center experience. Remove external devices step 2:

While holding these two, press and. If necessary, press power button again to turn on the laptop. Make sure the chromebook is power on.

This help content & information general help center experience. So your chromebook is on but the. Bring your chromebook’s screen back to life.

This video shows how to fix the dark screen issue on chromebook.hope this helps. The steps provided in this. Press the power button and refresh button for five seconds.

Your chromebook’s screen may be black because you set the screen brightness level to the lowest. The computer turns off, and then turns on again. Choose your usb drive and then click continue and click create now.

Don't worry as i'll be glad to help, i have a few troubleshooting steps we could try to fix the issue: Now when i hit the power button the blue light at the bottom goes on but the screen stays black. Sometimes, google chrome experiences a black screen on windows 10, windows 8, and windows 7 devices.