Customer lifetime valuecustomer profitability.

Example of kpi for it company. For example Pritchetts Closets could use number of units sold as an indicator to determine revenue growth while their competitors could use an indicator like revenue instead. Examples of sales key performance indicators. Examples of current assets are cash inventory and accounts receivables.

Examples of your current liabilities are debt and account payables. Here we look at two important IT KPI examples for measuring service delivery. This KPI tells your ability to pay your obligations in the short-term mainly within the next 12 months.

Customers tracking and improving the experience of the internal and external customers. Resources spent on one non-paying client. Example KPIs for Information Technology.

Choose one or two measures that directly contribute to each of your objectives. As followers of the TopGrading methodology their goal was to have as many A Players as possible on their team. A current ratio of below 1 means you dont have enough cash to pay your bills.

Here youre looking at the total number of visitors to your business whether its traffic to your website or visitors in a physical location. This is a pretty common KPI example. A performance indicator or key performance indicator KPI is a type of performance measurement.

For example common operation KPIs are ticket response rates resolution rates and overall internal satisfaction with IT. One of the most important KPIs in a consultant company is the level at which you use your resources. Call center PBX availability.