In one version of the scam you get a call and a recorded message that says its Amazon.

Does apple support ever call customers. We never give this number out. An Apple automated call would be much higher quality and probably use a real person or at worst a Siri analog. Scammers are calling people and using the names of two companies everyone knows Apple and Amazon to rip people off.

IPhone users have been warned not to answer calls from Apple unless they have specifically requested one using the official Apple online support page. If you receive an email asking you to update your account or payment information only do so in Settings directly on your iPhone iPad or iPod touch. Apple support is here to help.

Heres what you need to know about these calls. It is important to know that unlike your bank which may call to warn you about suspicious activity on your bank account or credit card companies like Apple Microsoft and Google simply never. A phone call to the 1-866 number according to Krebs mimicked the Apple support call center along with an automated welcome and estimated.

When she called the 866 number however something was clearly amiss. Also Does Apple ever contact you by phone. Find the number for your location Get help with purchases Check order status or learn about Apple Trade in.

And even then Apple seems to prefer emails. Consumers who receive scam calls should file a complaint with the Federal Trade Commission FTC as well as report the call to our Office. The message says theres something wrong with your account.

To make things clear Apple doesnt contact users first. Apple wont call you to tell you about problems with your account. For more information on tech support scams or robocalls read our blog.