The message says theres something wrong with your account.

Does apple support ever call customers. If you receive an email asking you to update your account or payment information only do so in Settings directly on your iPhone iPad or iPod touch. Apple support is here to help. In iTunes or the App Store on your Mac.

And even then Apple seems to prefer emails. To make things clear Apple doesnt contact users first. If customers have any questions about their account security Apple advises them to call their tech support number 800-275-2273.

Talk to an Advisor by calling the Apple Support number for your country or region. IPhone users have been warned not to answer calls from Apple unless they have specifically requested one using the official Apple online support page. When she called the 866 number however something was clearly amiss.

An Apple automated call would be much higher quality and probably use a real person or at worst a Siri analog. Apple wont call you to tell you about problems with your account. The contact information that came along with the number appeared to be Apple Incs in the identity screen for the call.

It is important to know that unlike your bank which may call to warn you about suspicious activity on your bank account or credit card companies like Apple Microsoft and Google simply never. Scammers are calling people and using the names of two companies everyone knows Apple and Amazon to rip people off. Learn more about popular topics and find resources that will help you with all of your Apple products.

Heres what you need to know about these calls. For more information on tech support scams or robocalls read our blog. Also Does Apple ever contact you by phone.