We purchased multiple devices to determine if this was the case and what we found was interesting.
Arlo ssid name. When connecting your mobile device and Arlo device to a WiFi network ensure that you select the SSID that indicates it is a 24 GHz network. Click or tap Arlo Q. Renaming the SSID does create some additional complications for onboarding cameras.
Ensure that your router name network SSID displays in the Connect Network step. This time base stations wifi ssid name is generated. Repeat the process until you hear the chime sound and proceed to complete the process.
Make sure your mobile device and Arlo device are not too far away from your WiFi router. First i set up my arlo base station. Im korean arlo user.
Once the devices are connected test their functioning via the Arlo app The above procedure is only applicable for the Arlo Q camera as it is the only Arlo camera that can be directly connected with the WiFi extender. Make sure that you typed the correct WiFi network SSID network name and password. We suspected the factory default password of mistylake940 might be same for each ARLO device.
During the Arlo Q setup process enter the hidden Network Name SSID. This is typically indicated by a 2 24 or 2G at the end of the SSID. If you have firmware version 170_4594 or.
NETGEARnn and this ssid name havent password. Your settings are saved. If you dont know the SSID access your routers user interface to determine the SSID.